A list of most commonly asked questions

No, you don’t need to. You can make purchases and check out as a guest every time. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express, additionally you have the option to use Afterpay.

You are able to cancel your order with no penalty. You must cancel your order within 24 hours after creating it for the cancellation to be applied. All you need to do is send us an email with the subject line "CANCEL", and include the order number. Please note that SALE and Discounted Items can not be cancelled or returned. It is advisable to check your order before placing it.

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

You will be able to add the item as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.

No we don't, we are a Brisbane based, Australian owned and operated small online business.

Yes, we certainly can! Just add your message during the checkout process, and we will ship it with your order. Also consider one of our Gift Boxes to complement your purchase.

No problem, we are always happy to help! Simply contact via the Contact page, or send us an email: info@uniqsocks.com.au, we get back to you ASAP.