Shipping policy

The Uniq Socks Standard Every pair of Uniq Socks is packed with care from our Australian warehouse. Wether you have chosen our OEKO-TEX® Standard 100 certified cotton, our luxury alpaca wool blends, or our delicate sheer designer patterns, we treat your items like the premium accessories they are. We understand that you are excited to step into your new favourite pair, and are dedicated to delivering a swift, secure, and exceptional experience straight to your door.

Dispatch Times We pride ourselves on efficiency without ever compromising on presentation.

Same-Day Dispatch: Orders placed before 12:00 PM AEST (Monday–Friday) are typically dispatched the same day.
Standard Dispatch: All other orders are processed and dispatched within 1 business day.

Australian Shipping Rates & Delivery Estimates We exclusively partner with Australia Post to ensure your order arrives safely.

Standard Shipping: $10 AUD (Complimentary on all orders over $60 AUD)
- Estimated Delivery: 3 - 5 Business Days
Express Shipping: $15 AUD
- Estimated Delivery: 2 – 3 Business Days

Please note: Delivery times are estimates based on metropolitan areas. Regional deliveries may take slightly longer.

The Uniq Delivery Guarantee We believe a premium product deserves a premium stress free service. We take full responsibility for your luxury hosiery until it is safely in your hands.

If your parcel is lost in transit or significantly delayed beyond reasonable expectations, simply contact our team. We will handle the investigation with Australia Post and arrange a priority replacement immediately.

Tracking Your Journey Once your order has been dispatched, you will receive a confirmation email containing your Australia Post tracking link. Please allow up to 24 hours for the network to update and verify your parcel's exact location.

P.O. Boxes & Parcel Lockers Yes, we happily deliver to P.O. Boxes and Parcel Lockers via Australia Post. Please ensure your details are entered correctly at checkout to avoid delays in receiving your items.

Amendments & Cancellations Because we aim to pack and dispatch your socks as fast as possible, there is a very narrow window to make changes. If you have entered an incorrect address or need to cancel, please email info@uniqsocks.com.au immediately with the subject line 'URGENT CHANGE'.

While we cannot guarantee amendments once the warehouse has processed your order, we will do our absolute best to accommodate you.

Damaged In Transit In the unlikely event that your order arrives damaged, please take a quick photo of the items and the packaging and email us within 48 hours of delivery. We will organise a replacement immediately in accordance with our Quality Guarantee.

Contact Our Team For any shipping enquiries, our team is here to assist.